FAQ

Scan the QR code to download the Bebird app or search for "Bebird" in your phone’s App or Google Play Store

1.) Take out the cleaning rod and remove the cover.
2.) Download the BeBird APP on the Google Play/ APP Store.
3.) Turn Wi-Fi on, choose the “bebird-XXXX” network and use the password provided in your kit.

Our Visual Ear Cleaners are compatible with all Android and Apple phones.

Absolutely! The Visual Ear Cleaner has High-Definition camera technology, for crisp and clear pictures. As well as, for recording 1080p FHD videos.

The Visual Ear Cleaner charges in 90 minutes. If you do not use the device frequently, charge the device at least once a month.

With regular usage, it should last 2-3 weeks.

Go into settings on your phone, turn Wi-Fi off. Wait a few seconds and turn Wi-Fi back on. If this problem persists, uninstall the Bebird APP and then download it again.

We do not recommend that anyone under the age of 16 use the device unsupervised.

Hold the power button to turn the device off and repeat to power back
on.

Our products are versatile! They can be used to view and clean pores,
help eliminate acne, remove splinters, and make oral inspections. The list goes on, let us know how you use your Bebird device in your own creative way by sending us an email at info@bebirdus.com!

Absolutely, in fact, we recommend it. Regular qtip use can damage the ear canal, Bebird provides a safe and more effective alternative.